Sitemap

• Home
  • My Account
    • Your bill
      • Ways to pay
      • Is your water bill higher than expected?
      • Our household charges 2019/2020
        • How bills for households with meters are changing for 2019/2020
      • Difficulty paying your bill?
        • How we can help
          • Rose's story
          • Joyce's story
          • Chris's story
        • Watersure
        • Struggling with your water bill payments
        • Help to pay scheme
        • Free Independent Advice
        • How to improve your credit score
      • Understanding your bill
        • Unmetered customers
        • Metered customers
      • Rateable value explained
      • Our household charges 2017/2018
        • How bills for households without a meter are changing for 2017/2018
        • How bills for households with meters are changing for 2017-2018
      • Set up a Direct Debit
      • New Bill
    • Moving home
      • Existing customer
      • New customer
      • Moving out of the North West
      • Landlords and letting agents
      • Are you a student moving home?
      • Check if you are in our supply area
    • All about water meters
      • Apply for a water meter
      • You can save with a water meter
      • Submit a meter reading
      • How to find and read your meter
      • Water usage calculator
      • Automated Meter Readers
  • Help & support
    • Contact us
      • Find out how to contact us
      • Popular leaflets
      • Frequently asked questions
      • Feedback form
      • Other ways to contact us
      • Are you unhappy with the service you have received from us?
    • Your water supply
      • Drinking water quality
      • About your water
        • Discoloured water
        • Chlorine
        • Taste and smell
        • White water
        • Slime & Staining
        • Bacteria in water
        • Cryptosporidium
        • Water hardness
        • Fluoridation
        • Lead
        • pH
      • Reservoir levels
      • How we provide clean water
      • Testing water quality
      • Water supply pipes
      • Lead pipes
        • Reducing lead risk: top tips
        • Common lead supply pipes
        • Lead: Where can I find out more?
        • Lead and common supply pipe scheme
        • Lead and common supply pipe replacement scheme
          • Thank you
      • Manhole covers
        • Manhole cover reporting
          • Thank you
    • Your wastewater services
      • Think before you flush
        • Burscough Better Together
      • Think before you pour
      • Monster found in liverpool sewer
      • Our wonderful coastline
        • Bathing waters map
        • What are combined sewer overflows?
        • Fancy a dip?
        • What are the challenges?
        • What are we doing?
        • We can all do our bit
        • LOVEmyBEACH
        • Bathing waters map
      • Sewers and drains explained
      • Down the drain
      • Reduce your risk of flooding
      • Could you gain from rain?
    • Priority Services
      • Help with your water supply
      • Translation services
      • Bogus callers
      • Password scheme
      • Register for Priority Services
      • Accessibility Help
    • Cold weather advice
      • Frozen pipes
      • Is your business ready for winter?
      • Burst pipes
    • Save water
      • Water saving tips
      • Order your Save-a-Flush pack
  • Emergencies
    • Got a problem?
      • Got no water?
      • Low pressure?
        • I've had low pressure for a few weeks or even longer
      • Flooding
        • Sewage flooding in your home or garden - what to do
      • Burst water pipe?
      • Need a plumber?
      • Blocked drains
      • Water mains repairs
    • Report a leak
      • Report a Leak Form
      • Leak tracking process
  • FAQs
  • Builders & developers
    • Charges for New Connections and Developer Services 2019-2020
    • Charges for New Connections and Developer Services 2018-2019
      • Charges for developer services 2017-2018
      • Charges for developer services 2016-2017
    • Our levels of service
      • Developer services water and wastewater performance - quarter two (2016)
      • Developer services water and wastewater performance - quarter one (2016)
      • Developer services water and wastewater performance - quarter four (2015)
      • Developer services water and wastewater performance - quarter three (2015)
      • Developer services water and wastewater performance - quarter two (2015)
      • Developer services water and wastewater performance - quarter one (2015)
      • Developer services water and wastewater performance - quarter three (2016)
      • Developer services water and wastewater performance - quarter four (2016)
      • Developer services water and wastewater performance - quarter one (2017)
      • Developer services water and wastewater performance - quarter two (2017)
      • Developer services water and wastewater performance - quarter three (2017)
      • Developer services water and wastewater performance - quarter three (2017)(2)
      • Developer services water and wastewater performance - quarter one (2018)
      • Developer services water and wastewater performance - quarter two (2018)
    • Working near our assets
    • New connection charges consultation
      • Consultation
      • Guidance principles
      • Background to charging
      • What charges are we talking about?
    • Charges Scheme
    • Builders & Developers - Wastewater
      • Connecting to a public sewer
      • Building over a public sewer
      • Sewer adoptions
      • Sewer diversions
      • Sewer requisitions
      • Sewer closures
    • Builders & developers - Water
      • New water mains
    • Customer Redress
    • Planning
    • Pre-development
      • Site drainage
    • New appointment and variations (NAVs)
  • About us
    • Cheshire
    • Greater Manchester
      • Oldham and Royton
      • Davyhulme Treatment
    • Cumbria
    • Lancashire
      • Anchorsholme Park
      • Blackpool South
      • Morecambes Beaches
      • Blackburn
    • Merseyside
      • Crosshill Reservoir
      • The Liverpool Programme
    • Recreation sites
      • Recreation site map
      • Watergrove reservoir
      • Thirlmere reservoir
      • Strinesdale
      • Rivington
      • Piethorne Valley
      • Macclesfield Forest
      • Longendale Valley and Trail
      • Lamaload reservoir
      • Jumbles Country Park
      • Hope Carr
      • Haweswater reservoir
      • Greenbooth and Naden Valley
      • Goyt Valley
      • Dove Stone reservoir
      • Clowbridge reservoir
      • Bowland Forest
      • Ashworth Moor
      • Be aware of the dangers - Giant Hogweed
      • Reservoir safety
        • The cold that can kill: a GP speaks
        • Reservoir safety teacher's guide
        • Recreation permits
      • Know the facts about blue-green algae
      • Recreation permits
  • Wholesale services
    • Property Searches
    • Tankered industrial and domestic wastes
    • Adjustment to charges
    • Wholesale charges
    • Trade effluent
      • Trade effluent FAQs
      • I want to discharge trade effluent
    • United Utilities Water Limited - access codes
    • Property Searches FAQ
    • Charges for community groups
    • Retailers
      • Retailer services
        • Retailer metering
        • Retailer sensitive customers
      • Key retailer forms
      • Retailer relationship management
      • FAQs
      • Retailer contract and charges
      • Contact us
      • Planned Works
  • Search Page
  • Thank you
  • Safe dig application
    • Thank you
  • Trade Effluent Consent Register
  • Not Found
  • BabyDam Competition Terms and Conditions May 2019
  • Water Bottle Competition Terms and Conditions May 2019
  • Watering Can Competition Terms and Conditions May 2019
  • Absorb Bin Fat Trapper and £25 Odeon gift voucher Terms and Conditions May 2019