Check our public register
You can search our trade effluent public register for all active consents.
Trade effluent spillage or emergency on site
In the event of a spillage of chemicals, product or trade waste at your premises, you’ll need to take action quickly in order to prevent or minimise any discharge to the sewerage network.
You should have an Incident Management Procedure in place, and all your employees should be familiar with it; in addition, site drainage plans and Material Safety Data Sheets should be readily available for viewing by the appropriate people. If there has been a spillage, please take the following actions:
- As far as possible, please prevent the spilled material from entering any drains on site.
- If the spilled material has passed into the site drainage system, please call us 0345 672 3723.
- You may also need to contact the Environment Agency.
Access our information leaflet
Find out more information about trade effluent, including examples of activities that may require consent and details of the application process.
Discharge trade effluent
In order to discharge trade effluent from a trade premises to the public sewer you will require permission from United Utilities.
Frequently asked questions
You can visit the link below to read our FAQs for more information about our trade effluent services.