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Contact us

Frozen pipes - If you have no water it may be because you have frozen pipes? Find out more using the link below

Frozen pipes

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Your Query Phone number Opening hours
Water and Wastewater 0345 672 3723 24 hours a day
Billing and Accounts

0345 672 2888
(without meter)

0345 672 2999
(with meter)

8am - 8pm Monday to Friday

8am - 4pm on Saturdays
Affordability 0800 072 6765
Moving Home 0345 026 7661
Priority Services 0345 072 6093
Bereavement  0800 912 7249
Ringing from abroad +44 207 197 0197

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