Your bill

We think it's a good thing to know exactly what you pay for in life and your water bill is no exception. In this section we've included an explanation of your bill, the services you pay for and the different ways you can pay your bill.

Are you a My Account paperless billing customer? Don't forget to download our handy guide on how to save money on your bills as well as information about the services you pay for. There's a version if you don't have a water meter (PDF 3,188 KB opens in new window) and one if you have a water meter (PDF 3,041 KB opens in new window).

customer-viewing-bills.gifLooking to set up a Direct Debit?

Setting up a Direct Debit allows you to spread your water bill payments over the year rather than paying one lump sum. We'll even knock £5 off your annual bill 



Got a question about your bill?

If you have a question about your bill, click the link below to view our frequently asked questions.