Is flooding affecting you?
We understand how unpleasant flooding can be and how much distress it can cause. We're here to help you get back to normal as quickly as possible and make sure you know who to go to for help if you are affected.
Not all flooding is the result of problems with our sewers. In fact, a lot isn’t. Understanding what type of flooding is affecting you – and how to protect yourself - can be complicated. The Flood Hub can help. It’s a new website developed for the North West to help homeowners, businesses, communities and landowners manage their flood risk and become more flood resilient.
Home or garden flooding
If our sewers are overflowing and it's affecting your home or garden, please report this to us using our online tool.
Rainwater flooding in the road
If you think rainwater isn't draining away and you're worried it could flood your property, contact your local council
Reduce your risk of flooding
Adopting sustainable drainage methods at home can help you reduce the risk of surface water flooding.
Preventing sewer flooding
We’re currently installing 20,000 sensors in the sewer pipes across the North-West to help us identify any potential sewer flood risks before they occur.