Having become aware of concerns regarding the level of our charges for schools, compared to those of other water companies, we have considered the circumstances which give rise to schools having particularly high levels of site area charges.
A significant part of the site area charges applied to schools relates to nonporous playground surfaces. School playgrounds are an essential part of the fabric of both school infrastructure and the pupil experience. There are obvious societal benefits associated with the provision of a playground area attached to an educational establishment. Schools are also likely to find it impractical to disconnect playgrounds from the drainage system.
In view of the clear benefits of these facilities to all children in education, and to society more generally, we have made an adjustment to schools’ site area charges to reflect the provision of the playground.
We introduced a concession for schools on the basis that they fall within the scope of the following definition:
An educational establishment which:
- Is used exclusively or nearly exclusively for delivering education and tuition of students for any or all of Key Stages 1-5 or equivalent; and also
- Has a playground facility attached
The concession was introduced in our 2018/19 charges scheme and provided a 50% discount to the wholesale site area charges for surface water and highway drainage. We also decided to provide a bill credit for 2017/18 worth about 15% of the wholesale site area charge.
Payments were made to the retailer via a non-ordered payment. Any further payments for other sites will be made by the same method.
Please be aware that, in order to make the application process more simple for you and your customers, from the 2019/20 charging year we will accept having an establishment number on the EduBase database as sufficient evidence of eligibility for this concessionary scheme.
The establishment number can be found against the “LAESTAB” data field, for example “LAESTAB: 760/5528”
To ensure the prompt processing of any new claims we would ask that you quote this reference number within your H/04 form.
Our FAQ’s can be found here
If a retailer is contacted by a customer who doesn’t think they’ve had the credit, simply submit an F01 general enquiry form to firstname.lastname@example.org and provide details of the SPID and customer and details of eligibility.