New customer

If you've never been a customer of United Utilities, we're here to help you settle in.

The best time to let us know you are moving is your move in date, however we know you might be a little busy that day, so within a couple of days after would be great too!

It's quicker to set up your account online

Complete our moving in form to set up your water account 

Set up your account

You will need: 

When you’ve got your new account number, you can register for My Account, it’ll only take you a few minutes and then you can access your account at a time and place that suits you.

We hope you enjoy living in the area and if there's anything else we can do to help with your bill or water services, just let us know.

 

High Demand

Help to save water where you can

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference. 

You can help by saving water where you can, on average each person uses 142 litres per day and there are some really easy ways to save. 

For water saving tips and more click here

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference.

Help save water

Please click the button below to confirm you have seen this message

I have read this info