Existing customer

The easiest and fastest way to move home online is to use our My Account service. Don't worry if you're not already registered, you can register here.

So we can get the most accurate bill to you, the best time to let us know is on the day you're moving. We know you might be a little busy on that day, so within a couple of days of moving in would be great too!

It's quicker to move home online with My Account

Login or register for My Account to update your address details

Move home online

If you would prefer to not register for My Account at this time you can continue as guest here.

You will need:

Still need some help?

Our friendly team are here to help, give us a quick call on 0345 026 7661.