Every day we collect 1,271 million litres of used water (from flushed loos, emptied sinks, household appliances) and take it along 72,000 kilometres of pipes and sewers to our wastewater treatment works, before returning it to the rivers and sea. It's a dirty job but we're more than happy to do it - after all, number twos are our number one priority!
Wastewater services
Giant fatberg news
The North West's biggest ever fatberg has been discovered in Liverpool
Sewer improvements in your area
You may see us out and about in your area over the next few months
Know what to flush
Avoid a blockage by only flushing the three ps - pee, poo and (toilet) paper!
Think before you pour
Find out why it's so important to think a bit more before you pour...
Sewers & drains
They may be out of sight, but some pipes and drains shouldn't be out of mind. Find out which ones you are responsible for
Preventing pollution
Check your drains are properly connected and you'll be protecting your local rivers and streams
Gain from rain!
The rain that falls on your roof, road, path and pavement could save you money. Find out more about surface water drainage
Bathing waters
The North West is home to some of the country's cleanest bathing waters. Find out how we're working to keep our beaches beautiful
Reduce your risk of flooding
Adopting sustainable drainage methods at home can help you reduce the risk of surface water flooding.
Vlogstars 2019 competition
We visited schools from across the North West to engage them in an exciting vlogging project to raise awareness of the ‘Think before you flush’ message.
See our shortlisted competition videos, vlogging advice and our Vlogstar 2019 winners.
Vlogstars 2019Got a question?
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Am I responsible for my wastewater pipes?
Yes - you are responsible for your internal plumbing
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I have a blockage in my sewer. Please can you come and fix it?
We'll certainly try to help if we can.
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How can I stop sewer blockages?
A major cause of sewer blockages...