Homeowners
Guidance for replacing lead water pipes, connecting to mains water supply and building an extension.
Builders & developers
Whether you're building your own house or planning a housing or commercial development, we'll work with you to make sure your water and wastewater plans are right for your project. If you know which service you want, there is information on all of our water and wastewater services below.
Before you start, check if your development is in our area.
If any of the work you're planning is near our water and wastewater pipes, please call us on 0345 072 6067 or email us at developerserviceswater@uuplc.co.uk so we can instruct you on the correct processes to follow to avoid causing any damage or serious injuries. You will be liable for the cost of any damage to our assets.
If it’s a new water supply you need, this leaflet explains our charges and there’s some useful information to read before you start work.
See our applications and guidance page for quick and easy access to all our forms.
Small housing developments
Guidance for self-build projects and property developers building up to five houses.
Larger developments, commercial and agriculture
Information for building more than five houses, commercial developments, flats and apartments or agricultural use.
Self-lay schemes
Guidance and forms for developers and contractors.
New appointments and variations (NAVS)
NAVs can provide water and sewerage services in some areas.
Our services
Pre-development
If you're thinking about a possible development, it's important to get expert input now
Wastewater services
Sewerage solutions for your new house build or development
Water services
Guidance and forms for water connections and laying new mains
Planning
Guidance on national planning standards and risk assessments
Working near our assets
If you're planning works in the North West, check if it could affect our network
Read our latest news
Read our latest Developer Services news here.
Our charges
Information on our charges for water and wastewater services for developments
Frequently asked questions
Find out more information by reading our most common FAQs
Get in touch
If you've got a question about your project or need some advice, please get in touch