Building and developing


Coronavirus update 

We have a number of staff impacted by the coronavirus pandemic, so it may take us a little longer
to answer your call.  Alternatively, you can use our Live Chat service on the right of this page during
normal working hours or you can email us at developerserviceswater@uuplc.co.uk and one of our
customer service advisors will respond to your enquiry within the next 24 working hours.

Thank you so much for your support and please take care of yourselves, families and communities.


Whether you're building your own house or planning a housing or commercial development, we'll work with you to make sure your water and wastewater plans are right for your project. If you know which service you want, there is information on all of our water and wastewater services below.

Before you start, check if your development is in our area.

If it’s a new water supply you need, this leaflet explains our charges and there’s some useful information to read before you start work.

Homeowner renovations

Homeowners

Guidance for replacing lead water pipes, connecting to mains water supply and building an extension.

Small housing development

Small housing developments

Guidance for self-build projects and property developers building up to five houses.

Building a large development

Larger developments, commercial and agriculture

Information for building more than five houses, commercial developments, flats and apartments or agricultural use.

Builder

Self-lay schemes

Guidance and forms for developers and contractors.

New appointments and variations

New appointments and variations (NAVS)

NAVs can provide water and sewerage services in some areas.

Our services

High Demand

Help to save water where you can

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference. 

You can help by saving water where you can, on average each person uses 142 litres per day and there are some really easy ways to save. 

For water saving tips and more click here

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference.

Help save water

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