WIRSAE (Accredited Entities)

United Utilities supports the appointment of Accredited Entities by a retailer to carry out temporary disconnections (for non-payment) and reconnections on meters <=40mm

Any Accredited Entity appointed to undertake this work must hold the relevant scope as administered by the Lloyd's Register 

Disconnections undertaken by an Accredited Entity must be carried out in line with;

As part of our addenda, we do not require any advance notice of the disconnection and the Accredited Entity may perform the disconnection on their initial visit. The AE may visit a premises at any time, however there are some restrictions on when disconnections can take place.

It is recommended that any retailer or AE intending to utilise the WIRSAE scheme in our area is fully on-boarded prior to commencement of operations. We offer an individual face to face on-board meeting covering all aspects of our operational procedures (PDF 579 KB opens in a new window) to all retailers and AE’s seeking to operate in our area, please contact us by e-mail at WholesaleRelationshipManagement@uuplc.co.uk to organise this.   

 

High Demand

Help to save water where you can

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference. 

You can help by saving water where you can, on average each person uses 142 litres per day and there are some really easy ways to save. 

For water saving tips and more click here

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference.

Help save water

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