Landlords & letting agents

You can now advise us of any changes to your property portfolio using Landlord TAP - the secure national web portal for landlords and managing agents.

The great thing about Landlord TAP is that it's free, easy to use and saves you time by automatically sending your updates to us, and your details are updated straight away.

You might use Landlord TAP to:

  • add new properties to your portfolio and bulk upload all your properties in one go
  • tell us about changes to tenants' details, including changes of tenancy
  • let us know when a property becomes empty
  • inform us if you sell or stop managing the property

Important Notice

Waste Water Flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region.

Our teams are out across the North West helping customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. We are out helping customers who have experienced sewer flooding. If you’re experiencing flooding from a road or footpath with no evidence of sewage please report this to your local council. Please be aware that our phone lines are much busier than usual

Waste Water Flooding

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