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Unusual taste or smell

We work round the clock to make sure your tap water is clean and drinkable at all times. Very occasionally, our customers contact us to let us know that their tap water has an unusual taste or smell. Watch the videos below that have been created to help you with any issues you may be experiencing.

Chlorine

Click here if your tap water tastes or smells of chlorine

Click here

Earthy or musty

Click here if your tap water tastes or smells earthy or musty

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Chemical

Click here if your tap water tastes or smells of chemicals, anti-septic/TCP, rubber or plastic

Click here

Bitter or metallic

Click here if your tap water tastes or smells bitter or metallic

Click here

Petrol or diesel

Click here if your tap water tastes or smells of petrol or diesel

Click here