Sewer improvement work in your area

We may be heading up your street

Every time you take a shower, flush the loo or wash the dishes the used water is carried along a vast underground network of drains and sewers to our wastewater treatment works, so it can be cleaned and then safely returned to watercourses within the local environment.

With over 72,000 kilometres of sewers to maintain across the North West, we’re carrying out a range of improvement projects and maintenance work to help prevent sewer blockages or flooding and keep them running smoothly.

We’ve been carrying out an extensive programme of surveys and investigations on our sewers. Using specialist camera equipment we can get a closer look from ‘up above’ and obtain a better understanding of the sewer condition in areas where we've identified a problem. The surveys help us to target our maintenance programme and we’re out and about across the North West to clean and repair sections of the sewers. We’ll let you know if we’re working in your community and of course we’ll do all we can to avoid causing any disruption or inconvenience.

Waddicar sewer improvements

We understand how upsetting sewer flooding can be, and how much distress and inconvenience it causes. At the end of July 2020 we’ll be starting work to help make sure that the sewer network in Waddicar can take more used water to our treatment works during periods of heavy rain, and reduce the risk of sewer flooding in the local community.

Dearham sewer improvements

Thanks for your patience while we completed additional investigations and surveys on the sewer network. This has helped us to revise and develop our plans, so we can deliver the best solution. The re-designed and larger scope project will make sure that the sewer network can take more used water to our treatment works during periods of heavy rain, improve the quality of water released back into the environment and reduce the risk of sewer flooding in Dearham.

Croston sewer improvements

Thank you for your patience and understanding while we worked to finalise the programme and details for our sewer improvement work along Moor Road. This important work will help to reduce the risk of sewer flooding experienced by some properties in the local community by dealing more effectively with water during heavy periods of rain. We’ll keep this page updated as we progress through the phases of work.

Extra help for those who need it

If you or any of your friends or family have particular health issues and haven’t yet registered for Priority Services, then please get in touch so we can be aware of your needs and do our best to support you in terms of your water services.

Think before you flush

We’re busy making improvements to the sewer network, but there are things that contribute to problems in the sewers resulting in blockages or flooding. The best advice is to follow the three Ps rule and only flush pee, poo and (toilet) paper down your loo. You can help us to keep the sewers in tip-top condition by thinking before you flush

Think before you pour

Pouring cooking oil and fats down the drain can clog up the main sewer pipes and also contribute to sewer blockages or flooding. To help keep your drains and the sewers on a ‘fat free diet’ allow oils and fats to cool after cooking and scrape them into the bin. You can help us to keep the sewers in tip-top condition by thinking before you pour

Wash, flush…carry on as normal

You can still flush the loo and continue to use all your appliances or facilities that take away the used water from your home or business.

If you would like to speak to our friendly team, please call us on 0345 672 3723.