Current incidents in our area:
Report a leak
If you spot a leak in the road or street, let us know. You spot it and we'll stop it.
Report a leakOur proposed plans for 2020-2025
Shaping the future of water and wastewater in the North West
Read our planUnderstanding your bill
Let us explain more about our services and how we calculate your bill. Jargon not included!
Understand your billOur mobile app is HERE
Our mobile app is the quick, easy way to send a water meter reading and, pay your bill and report a leak - wherever you are.
When you're on the go from morning to night, it's a great way to help life flow smoothly
More about the appSome common FAQs
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How can I find my account balance?
There are two easy ways to find your account balance...
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I have no water, what should I do?
Don’t panic - there may be a pipe burst which is affecting your water supply.
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How can I save water?
There are lots of things you can do to save water...