Four MILLION reasons to switch

North West families have saved £4 million with a meter. Apply now, we guarantee you won’t pay more!

I want to pay less

Pay your bill

Securely and easily

Manage your account

Keep organised

Moving home

Make your move go smoothly!

Issues with your water?

Updates on known issues

With our FREE water saving gadgets

Need help due to age, ill-health or disability?

No need to worry - we can help

We work around the clock to provide safe, high quality drinking water. Find out more about your tap water here

Help us to Stop the Block by thinking twice when you flush and pour

Find out more about how we're performing at United Utilities.

A message for customers including info about what you can expect from us if we need to visit your home and support if you're struggling to pay.

Our lowest bill guarantee means it's easier than ever to reduce your water bill

Some common FAQs

How can I find my account balance?
There are three easy ways to find your account balance...
I have no water, what should I do?
Don’t panic - there may be a pipe burst which is affecting your water supply.
How can I save water?
There are lots of things you can do to save water...

Discover more