Priority Services
Need help due to age, ill-health or disability?
Issues with your water?
Updates on known incidents
Struggling to pay your bill?
No need to worry - we can help
We’re reducing water bills
Average household bills set to fall by more than 5 per cent this year
Some common FAQs
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How can I find my account balance?
There are three easy ways to find your account balance...
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I have no water, what should I do?
Don’t panic - there may be a pipe burst which is affecting your water supply.
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How can I save water?
There are lots of things you can do to save water...