Report a leak
If you spot a leak in the road or street, let us know. You spot it and we'll stop it.
Advice HereOur mobile app is HERE
Our mobile app is the quick, easy way to send a water meter reading and pay your bill - wherever you are.
When you're on the go from morning to night, it's a great way to help life flow smoothly
More about the appUnderstanding your bill
Let us explain more about our services and how we calculate your bill. Jargon not included!
Understand your billHosepipe ban on the way
We’ve all been enjoying the lovely hot weather but the lack of rain and high demand for water means that our reservoirs are now lower than we’d like them to be at this time of year.
That’s why we’ve taken the decision to introduce a hosepipe ban across most of the North West on the 5th August.
Find out moreCut your water and energy bills
Order your FREE water saving gadgets and start saving
Free water saversSome common FAQs
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How can I find my account balance?
There are two easy ways to find your account balance...
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I have no water, what should I do?
Don’t panic - there may be a pipe burst which is affecting your water supply.
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How can I save water?
There are lots of things you can do to save water...