Providing our seven million customers with a constant supply of safe, high quality drinking water every day is thirsty work! We work around the clock, using our people, technology and the natural water cycle to make sure the North West's homes and businesses have the water they need to keep everything ticking along nicely.
In this section we’ve included some useful information on the tests we carry out on your water to keep it in tip top condition. You can also download a report about the quality of the water in your area by entering your postcode below.
Very occasionally, you may experience issues with your water such as discolouration, especially if we’re repairing a water main in your area following a burst. We’ve provided some advice to help you identify what could be causing a problem together with what you can do to help resolve any issues.