Most frequently asked in Bills & payments

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Most frequently asked in My Account

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Most frequently asked in Moving home

Have you recently moved into a new home with a water meter?

If you’ve recently moved into a new home, this is likely to be the reason for an increase in your water use. You often use a lot more water when you move home due to cleaning the property, decorating and/or renovations so your first bill is likely to be higher than subsequent bills. Why not order some water saving freebies to help save water in the home? They’re easy to fit and will help to reduce both your water and energy bills.

Where is my water meter?

You'll usually find your water meter under the kitchen sink where your water supply comes into your home, in an underground box in the garden, or in the footpath outside your property.

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Most frequently asked in Saving water

How can I save water?

There are lots of small things you can do around the home to save water - from only switching on the dishwasher when it's full, to fixing that dripping tap.

What is a Save-a-Flush?

A 'Save-a-Flush' is a water absorbent plastic bag which, when dropped into a toilet cistern, expands and takes up some of the space that would normally filled by water.

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Most frequently asked in Water meters

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Most frequently asked in Water & sewer issues

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Most frequently asked in Mobile App

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High Demand

Help to save water where you can

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference. 

You can help by saving water where you can, on average each person uses 142 litres per day and there are some really easy ways to save. 

For water saving tips and more click here

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference.

Help save water

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