Translation services
If you need a telephone language interpreter, please call us
For mobile users, swipe ← left / right →
| Your Query | Phone number | Opening hours |
|---|---|---|
| Priority Services | 0345 672 2888 |
8am - 8pm Monday to Thursday 8am - 6pm on Fridays 8am - 4pm on Saturdays |
| Billing and Accounts |
0345 672 2888 0345 672 2999 |
|
| Water and Wastewater | 0345 672 3723 | 24 hours a day |
|
When you call these numbers, you will hear messages in English, but please stay on the line until we answer. We will ask you to confirm your:
We will then connect your call to an interpreter in your preferred language as quickly as we can, to help us with your query. |
For more ways to get in touch, click here to visit our 'Contact us' page.
Having difficulty reading our website?
Why not try clicking on the below 'ACCESSIBILITY HELP?' link to translate everything that is on our website into over 100 languages.
To access 'Recite Me', all you need to do is click on the pink ‘ACCESSIBILITY HELP?’ button at the bottom right of the page or click the button below.
Access ReciteMe