Customer information cabin
Visit our customer information cabin on West Way, open Tuesday to Thursday, 10am to 2pm. Our team is on hand to answer questions and provide updates on the programme.
We're constructing a new pipeline to take treated water from Fleetwood Wastewater Treatment Works to strengthen and improve resilience to the wastewater network in Rossall. The new pipeline will replace the existing treated water outfall, and our construction partner is working at all of the shaft locations.
We do understand this work may cause some disruption to local residents and road users. Our teams will do everything possible to minimise impacts and we thank you for your patience and understanding while we deliver this important upgrade.
Latest updates
Work is well underway, with the first of the two specialist tunnelling machines now operational. We're on track for the main construction activity to be completed at the end of October/early November 2026 and reinstatement activity will then follow, which will extend through to spring 2027.
We're using specialist tunnel boring machines (TBM's) to construct the new pipeline which are designed to operate continuously to prevent engineering challenges. We recognise that 24-hour working may cause some disruption and have been working with our construction partner to alter the sequencing of our programme with continuous monitoring and additional measures in place to reduce disturbance as much as possible.
Work to construct the tunnel shaft is continuing and is expected to be complete by the end of September.
Construction of the tunnel shaft is expected to be ready mid September to receive the machine which has now launched from Shaft 3.
The machine has been received and has completed its drive from Shaft 3 to Shaft 4. The machine’s have now been launched again and making their way from Shaft 4 towards Shaft 5 and Shaft 3 to Shaft 2.
The tunnelling machine has completed its drive from Shaft 7 to Shaft 5. The outfall pipe will now be installed and commissioned. Once these works are complete, reinstatement will begin across each area.
We're here to help and support the local community as we're carrying out the upgrade
The project is complex with an evolving programme and we're here to help if you are concerned about the impact of the work. Please don't hesitate to get in touch to discuss with our team, so we're aware of individual circumstances. Our team will be happy to answer your queries and provide updates at our project information cabin or community drop-in sessions.
Community drop-in sessions
Our next community drop-in session will take place on Wednesday 14 October between 10am and 7pm at Fleetwood Rugby Club, Melbourne Avenue.
We really appreciate the continued patience and understanding from the local community.
We'll continue to provide further updates to local residents as our plans progress and on this project page. You can also reach us by calling 0345 672 3723 quoting project number 80068903 or sending us a message on our Facebook, X or Instagram social media channels.