Reporting pollution
If you’ve spotted sewage flowing into a river or stream click here to let us know
Problem with your water or wastewater?
Check issues in your area
Click here to find out if there are any issues that may be impacting the water supply in your area
Up my street
Stay in the know
Don’t miss important alerts when there’s an issue with your water supply. Register for an online account and we can contact you quickly by SMS or email to let you know what’s happening and provide updates on repairs. It only takes a few minutes to register. If you're already registered, please log in and check your email address and mobile number are still up to date.
Been affected by flooding?
If your home, garden or local roads have flooded, try not to worry - help is at hand
Burst water pipes?
Read our advice about what to do if you have a burst pipe following the freezing weather
Low water pressure?
If your water's coming out of your taps with less force than usual, it could be a pressure problem
Report a problem
If you have spotted a leak or have a water or wastewater issue, please let us know here.
Report nowMissing manhole covers
If you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed
Blocked drains
Blocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast
Water mains repairs
If we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on
Contact us
There are lots of ways you can get in touch with us
Need a plumber?
Whether you've got a leaky tap or burst pipe, we'll point you in the direction of your nearest qualified plumbers and heating specialists
Find a plumber now