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Current incidents in our area:

BL0, Bury View All

Problem with your water or wastewater?

Check issues in your area

Click here to find out if there are any issues that may be impacting the water supply in your area

Up my street

Been affected by flooding?

If your home, garden or local roads have flooded, try not to worry - help is at hand

Burst water pipes?

Read our advice about what to do if you have a burst pipe following the freezing weather

Low water pressure?

If your water's coming out of your taps with less force than usual, it could be a pressure problem

Blocked drains

Blocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast

Report a problem

If you have spotted a leak or have a water or wastewater issue, please let us know here.

Report now

Missing manhole covers

If you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed

Reporting pollution

If you’ve spotted sewage flowing into a river or stream click here to let us know

Water mains repairs

If we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on

Contact us

There are lots of ways you can get in touch with us

Need a plumber?

Whether you've got a leaky tap or burst pipe, we'll point you in the direction of your nearest qualified plumbers and heating specialists

Find a plumber now

Important Notice

Cold Weather

After a few freezing cold days in the North West, it looks like the temperature is beginning to rise.

As the weather warms up over the next few days, any frozen pipes in your home will begin to thaw. When this happens, some of your pipes may leak or burst. It's worth taking some steps now to be prepared just in case this happens to you.

  1. Check your pipes in any cold places such as the loft or garage - can you spot any water dripping from the pipe?
  2. Find your stop tap, which is usually under the kitchen sink and turn it clockwise to turn off the water.
  3. Turn off your heating, open all your taps to drain the system quickly.
  4. Soak up any escaping water with towels.
  5. Check with your home insurance company to see if you’re covered for leaks and bursts or call a plumber.
  6. If you need to find a plumber in your area visit www.watersafe.org.uk
  7. If water has leaked near your electrics switch them off at the mains.

For more help and advice if you have a frozen or burst pipe head to www.unitedutilities.com/winter.

Please think about your family, friends or any vulnerable neighbours and share this information with them too.

As the weather warms up, any frozen pipes in your home will begin to thaw. When this happens, some of your pipes may leak or burst. For more help and advice if you have a frozen or burst pipe head to www.unitedutilities.com/winter. Please think about your family, friends or any vulnerable neighbours and share this information with them too.

Cold Weather

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