United Utilities - Got a problem

Problem with your water or wastewater?

Is something wrong with your water pressure? Have you had a flood or a burst pipe? Get in touch and we'll help!

If your water's coming out of your taps with less force than usual, it could be a pressure problem

If your home, garden or local roads have flooded, try not to worry - help is at hand

If a pipe in your home has burst, it's best to act quickly to keep damage to a minimum

Spotted a leak in the road or a public footpath? If you see it, we'll stop it

Find out if there are any issues in your area

Whether you've got a leaky tap or burst pipe, we'll point you in the direction of your nearest qualified plumbers and heating specialists

If we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on

There are lots of ways you can get in touch with us

If you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed.

Blocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast

We'll certainly try to help if we can.

There could be a number of reasons why your Direct Debit is higher than expected...

If you're having trouble paying your bill...

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