Need a plumber?
Whether you've got a leaky tap or burst pipe, we'll point you in the direction of your nearest qualified plumbers and heating specialists
Problem with your water or wastewater?
Is something wrong with your water pressure? Have you had a flood or a burst pipe? Get in touch and we'll help!
Got an issue in your area?
Find out here if there are any issues that may be impacting your water supply.
Report a problem
If you have spotted a leak or have a water or wastewater issue, please let us know here.
Water pressure problem?
If your water's coming out of your taps with less force than usual, it could be a pressure problem
Been affected by flooding?
If your home, garden or local roads have flooded, try not to worry - help is at hand
Burst pipe?
If a pipe in your home has burst, it's best to act quickly to keep damage to a minimum
Water mains repairs
If we need to turn off your water to do mains repairs, we'll make sure you're told about it well in advance, and looked after while it's going on
Contact us
There are lots of ways you can get in touch with us
Found a missing manhole cover?
If you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed.
Blocked Drains
Blocked pipes can stop wastewater draining away, which can be messy and smelly, so you'll need to get it sorted fast
Reporting pollution
Find more information on how to identify pollution into a river or stream and how to notify us.
Got a question?
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Why is my water pressure too high or too low?
We aim to provide water at the right pressure for day-to-day use
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Why has my Direct Debit increased?
There could be a number of reasons why your Direct Debit is higher than expected...
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What if I am having difficulty paying?
If you're having trouble paying your bill...