Automated Meter Readers
We've got cleverer with our new water meters. We now install Automated Meter Readers (AMRs), which mean we don't have to disturb you every time we need to read your meter
All about water meters
Four million reasons to switch to a water meter!30,000 North West families have saved more than £4 million with a water meter in the last six months. Don’t miss out on a cheaper water bill, apply today! |
You can’t lose with a water meter
The great news is that we fit meters for free and our lowest bill guarantee means that you won’t be worse off with a meter during your two year trial. It’s a win-win!
Making a saving has never been easier
Our lowest bill guarantee works like this. Each time we send you a water bill, we’ll automatically check your meter charges against what you would have paid on your old rateable value bill and always charge you whatever is the lower amount. So you’ll never be out of pocket!
Risk free trial
Our lowest bill guarantee lasts for two years, after which you can decide to go back to your old rateable value bills if you’ve not made a saving. There’s really no risk when switching to a meter!
Take a look at our information pack (PDF 1,190 KB opens in a new window) for full details about water meters and how much you could save.
When you’re ready to apply, give us a call on 0345 072 6065 and we’ll arrange to visit your home to fit your meter.
Keeping you safe during COVID
The good news is that we’re continuing to install water meters during the increased COVID restrictions and will be taking additional steps to keep both you and our employees’ safe when we visit your home. Watch our video for full details.
Busting the meter myths
Find out how you could save with a water meter
Apply for a water meter
Ready to try one in your home?
See how much you could save
Fill in a few quick details and see if you could cut down your bill with a water meter.
How to take a meter reading
Watch our video to see how easy it is to read your water meter
Submit a meter reading
Find out all the ways you can submit your water meter readings online.
Use our app to submit a meter reading
Our mobile app is the quick, easy way to send a water meter reading and, pay your bill and report a leak - wherever you are.
Save water & money
With our FREE water saving gadgets
Got a metering question?
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What is the lowest bill guarantee?
Our lowest bill guarantee is our promise that you'll always pay the lowest bill when you switch to a meter.
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How often will you send me a bill if i have a water meter?
If you have a water meter, we send you a bill every six months...
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How do I read my water meter?
To take a meter reading, just read the black numbers only.
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How much water does my hot tub use?
Find out more about how much water your hot tub uses.