Could you gain from rain?
You could reduce your bill if your surface water doesn't drain to the public sewer.
Part of your water bill pays for us to take away the rainwater that falls onto your home – including your roof, your driveway and your path - and also the public highway. You’ll find this charge itemised on your bill, under the heading 'Rainwater removal'.
Some properties, however, will drain their rainwater directly into a brook, stream or a soak-away, without the rainwater ever entering our sewer system. If your home fits this description, you could qualify for a reduction in your bill.
To qualify for money off your bill, you need to prove that the rainwater that falls on your home (including your roof, drive, patio, yard etc.) drains directly into the ground, or a watercourse such as a brook or stream, or a soakaway – without ever entering our sewer pipes.
If the rainwater does enter our sewer pipes at any point on its journey – even very briefly – a reduction in your charges won’t be possible.
|You could be entitled to a reduction in the following circumstances:
You can view the above diagram in a new window by clicking the button below.View Diagram
Unfortunately, you won’t be entitled to a reduction if:
You can view the above diagram in a new window by clicking the button below.
How to apply for a reduction
If you believe that none of your surface water drains to a public sewer, please download our application form (PDF 180 KB opens in a new window) and answer all the questions. You will also need to draw a diagram showing your home, garden and hard standing areas, and indicate where you think your surface water drains to. This will help us if we need to visit your home to check whether or not your surface water drains to the public sewer.