Cooking oil, fats and grease can also create blockages known as ‘fatbergs’ (a congealed mass of fats, oils and bathroom rubbish) which clog up the underground sewer pipes. Blockages can lead to sewage flooding in homes, businesses and pollution in the environment.
Help us to Stop the Block!
We know a thing or two about the best ways to prevent blockages and sewer flooding. We’ve put together these hints and tips to help avoid blocked pipes and drains in your home.
Pouring fats, oils and grease (FOG) down the sink and flushing wet wipes, period products and other bathroom rubbish down the toilet can lead to damage not only to your home but also the environment.
Blockages in the pipes in your home or on your property can cause sewage to back up into your bathroom and kitchen leading to an expensive and smelly problem for you to fix.
A build-up of flushed products and FOG create fatbergs which restrict the flow of wastewater through the sewer network and reduce the capacity of the sewers. This can lead to storm overflows spills into rivers during heavy rainfall. Please help us to keep rivers cleaner and safer for everyone by putting all bathroom rubbish and all cooking oils and leftover food in the bin.
It’s often hard to know where a blockage is and who owns which bit of the pipework so it's worth having a quick look at who looks after what inside and outside the boundary of your home on our sewers and drains explained page.
If you’re still unsure, don’t worry. We’re happy to help get problems sorted, and the quickest way is to visit our online tool here. If it’s our responsibility (or we’re not sure), we’ll send one of our engineers out to have a look. We'll always try to let you know when we'll be able to get to you and, if it changes, we’ll try to keep you informed.
When we come out to look at the blockage, we'll confirm if the blocked pipework belongs to us. If it does, we'll clear it for free and try to investigate the cause of the blockage.
If the blockage is within your own private drains, unfortunately we can't clear it for you, but we'll try to offer advice on how you can sort the problem.
Monster found in Liverpool sewer!
Measuring a whopping 250 metres, this sewer monster is formed from a congealed mass of fats, grease, oil, wet wipes, period products and other products which shouldn’t have been poured down the sink or flushed down the loo.