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Key retailer forms

Good Practice Guide Alignment

See how we currently align to the RWG Good Practice Guides.

Retailer webinars

Click here to access our retailer webinars

Ref Our forms

RE/01/TP

 Request for customers and their representatives to fit their own logger to our meter
RE/03  Standard export file request - network data management loggers (excel)
  Wholesale Chargeable area review application form (word)
  General enquiry form (word)
  MR chase form
   Notice of application for a temporary discharge or regional mobile activity
  How to make a claim for loss of profit

 

Check out our hints & tips

Here you can find a handy guide to our forms and policies.

Hints & tips

United Utilities offer a HVI channel for form messaging which is a gateway for retailers to send non-household form data in MOSL-specified format to UU. The HVI is only available to a retailer that has a contract with United Utilities Water Ltd to distribute water and/or wastewater services in the Northwest and has undergone the on-boarding process. Your Relationship Manager will provide you with the technical specifications, test approach and terms & conditions upon request.