Key retailer forms

Check out our hints & tips

Here you can find a handy guide to our forms and policies.

Hints & tips

United Utilities offer a HVI channel for form messaging which is a gateway for retailers to send non-household form data in MOSL-specified format to UU. The HVI is only available to a retailer that has a contract with United Utilities Water Ltd to distribute water and/or wastewater services in the Northwest and has undergone the on-boarding process. Your Relationship Manager will provide you with the technical specifications, test approach and terms & conditions upon request.