How often will you send me a bill if I have a water meter?

If you have a water meter, we send you a bill every six months for the water you have used. The date you receive your bill will depend on when we read your meter. If your meter has just been fitted, your first 'metered' bill could arrive any time up to six months after the meter has been fitted.

Why not register for My Account? Our free online service allows you to give a meter reading, set up a Direct Debit, make a payment, and take advantage of paperless billing.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

Can I pay by Direct Debit if I have a water meter?

Yes, you can set up a Direct Debit whether you have a meter or not.

What does a litre or cubic metre of water cost?

If you have a water meter, we charge you for every cubic metre of water you use.

How can I register for My Account?

You can register from the My Account home page.