As a tenant am I responsible for my water?

Please check your tenancy agreement to find out who is responsible for paying your water bill. If your landlord is responsible then they should contact us with their details, otherwise you'll be responsible for paying your water charges.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

I'm moving house, what do I need to do?

It’s quick and easy to tell us you are moving home online.

My landlord is responsible for the charges at my home, do I need to provide you with my details?

If you have an agreement that your landlord will pay the water charges at your home then we only need your landlord's details.

I've moved house - when will I receive a bill?

Assuming you have already contacted us on 0345 026 7661 to let us know about your move, the final bill for your old home will be sent to your new address and should arrive within a week of moving into your new home.