I've closed My Account, can I still see my previous bills?

If you are still registered for My Account and have opted for paperless billing you can log onto My Account and see up to 2 years' of bills. If you have asked us to close your online account then you won't be able to log into My Account and see your previous bills.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

If I sign up for paperless bills, when will it take effect?

Once you have registered for My Account, and choose the 'paperless billing' option, then your next bill will be made available online to view and download on your smartphone, tablet or PC.

Can I register more than one property in My Account?

Yes, you can register more than one account within My Account and view all of them in one place when you log in with your email address.

How do I get a copy of my water bill?

You can get a copy of your water bill by logging in or registering for My Account.