Can I register more than one property in My Account?

Yes, you can register multiple accounts within My Account and view all of them in one place when you log in with your email address. If we have these accounts linked in our system you will be able select the different property addresses from the dropdown list in the blue box on the right hand side of your screen. All you need to do is click on the address details you would like to view.

More than one property in My Account

If you can’t see the dropdown in the blue box, please webchat with us by clicking on the Live Chat logo on the right of your screen (during working hours).

Related Frequently Asked Questions

I've forgotten what email address I registered to log in to My Account with

click on ‘Forgotten which email address you registered with?’, under the box where you enter your email address. Enter your United Utilities account number OR your supply address. Answer to your security question and, once you have successfully answered the question, your email address will be displayed.

How can I find my account number?

You can find your account number at the top of your bill.

What is your email address?

Please use this link to email us. Please make sure you fill in all boxes to help us deal with your enquiry as quickly as possible.