Customers
We earn and build customer trust by providing the best service.
We are helpful and reliable.
Customer service
Customer service
Deliver customer service you can rely on and be easy to do business with
Find out moreReliable water & wastewater services
Reliable water & wastewater services
Provide a safe, clean and reliable water supply, dispose of your wastewater, and reduce the risk of flooding
Find out moreCustomer performance
Customer performance
Here we demonstrate our progress against our business principle commitment
Find out moreValue for money
Value for money
Provide bills that represent good value for money whilst supporting those who struggle to pay
Find out moreHelp for those who need it most
Providing support for our customers in vulnerable circumstances is more important than ever. Read our new report to discover more about how we help provide extra support to those who need it most.
Download report