(-0.03%) 17/12/2018 17:08 GMT
Providing support for our customers in vulnerable circumstances is more important than ever. Read our new report to discover more about how we help provide extra support to those who need it most.
Deliver customer service you can rely on and be easy to do business with
Provide a safe, clean and reliable water supply, dispose of your wastewater, and reduce the risk of flooding
Listen to our customers and make communication easy
Make sure our customers and their details remain safe
Here we demonstrate our progress against our business principle commitment
Provide bills that represent good value for money whilst supporting those who struggle to pay