Our approach

For us, how we do business is just as important as what we do.

As a FTSE 100 company with a 5,000+ strong workforce and a major, multi-billion pound investment programme, the way we act as a business has a profound influence on the social, economic and environmental well-being of our region.

We are determined to play our part in a sustainable and more prosperous North West through a socially, environmentally and financially responsible approach to our day-to-day activities.

For us, it’s about our five Business Principles:

  • providing a great service to customers
  • working to protect and enhance the environment
  • actively supporting local communities
  • supporting our employees to achieve their full potential in a safe workplace
  • delivering good value to stakeholders and managing our supply chain fairly