What innovation means to us
Our Innovation Model
Watch the video to discover how we as a team, work through new ways of working and processes by using our Innovation Model.
Video Duration – 3min 42 sec
Innovation is a core value at United Utilities. It’s about connecting problems and opportunities to create solutions in line with our objectives. All our work to innovate is strongly linked to our company strategy and objective to grow by look at cutting-edge technologies and enhancing our processes. We do this to provide a great service to our customers by making their experience better, faster, cheaper and ensuring they’re at the heart of everything we do. It’s important that we celebrate our successes but also, reflect on how we can make things better for future ways of working, initiatives and collaborations.
We have an Innovation Model that we work through to enable us to deliver change successfully. We have three key stages that we work through; Strategy, Process and Enablers.
It’s important that we follow our innovation model as it allows us to be consistent in our approach, transparent and monitor how we are driving success within our key strategy areas whilst allowing us to explore new ways of working by collaborating with others.
From the work we do on Innovation, we can see the problems that have now been resolved and that people are working in a more efficient, safe and more cost effective way. We pride ourselves on being leaders in innovation and continue to create this culture with our colleagues and innovation partners.