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About us

United Utilities is responsible for water and wastewater services in the North West of England. Our purpose is to provide great water and more for the North West.

Our business model enables us to deliver on our purpose both now and into the future. We constantly check how we are doing against our objectives.

Our Purpose, Vision & Strategy

Find out more about our purpose, vision and our core values

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Our performance

Understand more about how we're keeping the North West's water flowing smoothly

Our executive team

Meet Louise Beardmore and the executive team

Our business model

The way we do things

Our future plans

Find out more about how we're planning for the future