About us

United Utilities is responsible for water and wastewater services in the North West of England. Our purpose is to provide great service to customers and communities in the North West, creating long-term value for all of our stakeholders.

Our business model enables us to deliver on our purpose both now and into the future. We constantly check how we are doing against our objectives.

Our Purpose, Vision & Strategy

Find out more about our purpose, vision and our core values

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