Community investment
Our work puts us at the heart of local communities in the North West of England, where customers and colleagues live and work. Working in partnership with others means we can create better places, stronger communities, and accomplish more to address mutual issues together.
Working collaboratively helps us tackle issues more effectively, find new solutions to the challenges we all face when it comes to managing water, and access new funding streams, driving efficiency and a better overall outcome for all.
In 2025/26 we supported communities through direct community investment of £3.84 million (calculated using the B4SI method). This has been achieved through investment in environmental and community partnerships, delivery of education in schools, and the contribution of time volunteered by our colleagues across the business.
Our community investment breakdown:
How the investment was made
| Cash | Time | Management costs |
|---|---|---|
| £3,553,941 | £80,484 | £208,126 |
Type of support
| Charitable gifts | Community investment | Commercial initiatives |
|---|---|---|
| £314,066 | £3,289,552 | £30,837 |
Corporate Citizenship, a leading independent sustainability consultancy, has undertaken limited assurance of the 2023-2024 community investment data against the GRI Principles for Defining Report Quality.