Data protection

Make sure our customers and their details remain safe.

Information about our customers is very important to us. This is why we’re very careful about what we do with the information we need to process. We want to make sure our customers and their details remain safe.

United Utilities is fully committed to complying with current UK Data Protection Laws and will continually review and refresh the Data protection documents to ensure the company and all employees are fully aware of their responsibilities when handling personal data.

Our employees, including those who answer the phone when you call, are trained in appropriate data handling processes to maintain security.

With the increasing amount of transactions being undertaken online we monitor developments in data protection and update our processes accordingly. This is the responsibility of our Data Protection Team.

View our Privacy Policy here