Our performance reports

Our 2020-25 business plan outlines seven outcomes, and is the result of thousands of conversations with our customers and stakeholders, detailed consultations with our water regulator, Ofwat and scrutiny by an independent panel, YourVoice. More information on this can be found on our annual performance report page.

As part of letting you know how we're delivering these outcomes, in July each year, we'll share our progress with an Annual Performance Report and further supporting reports that can be downloaded below.