Our performance reports
Our 2025−30 business plan is supported by the result of thousands of conversations with our customers and stakeholders, detailed consultations with our water regulator, Ofwat and scrutiny by an independent panel, YourVoice.
More information on this can be found on our annual performance report page.
As part of letting you know how we're performing, in July each year we'll share our progress with an Annual Performance Report and further supporting reports that can be downloaded below.
Annual performance reports 2025/26
Annual performance reports 2024/25
Annual performance reports 2023/24
Annual performance reports 2022/23
Annual performance reports 2021/22
Annual performance reports 2020/21
Annual performance reports 2019/20
Annual performance reports 2018/19
Annual performance reports 2017/18
Annual performance reports 2016/17
Annual performance reports 2015/16