Corporate responsibility
We are a purpose-driven organisation, creating long-term value in the North West with a long-standing commitment to corporate responsibility. The provision of water and wastewater services creates a deep connection between the company and the stakeholders we serve across the region.
Innovative solutions to modern challenges
Jo Harrison, our environmental planning and innovation director, introduces a series of examples demonstrating how we are using innovative solutions to help tackle some of the sustainability challenges we face.
Watch the full seriesBuilding relationships, creating value
We’re committed to running our business in a responsible way, continually improving our performance and creating value for our stakeholders.
Click the button down below, or the image to the right, to view details of our Environmental, Social and Governance approach and performance.
If you would like to see a two page summary, click the "Download Summary" button below
Download full PDFEmployees
Employees
We create a great place to work by enabling our people to achieve their best, and focusing on safety, diversity and well-being
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Investors
We deliver a stable return to our investors through efficiency, integrity and fairness.
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Suppliers
Innovating with suppliers – we rely on our supply chain to deliver services and to help identify ways to make them better.
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Customers
We earn and build customer trust by providing the best service. We are helpful and reliable
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Communities
We strengthen our communities through local investment, educational programmes and volunteering
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