Corporate responsibility

We are a purpose-driven organisation, creating long-term value in the North West with a long-standing commitment to corporate responsibility. The provision of water and wastewater services creates a deep connection between the company and the stakeholders we serve across the region. 

Sustainability Report

Welcome to our 2023 Sustainability Report. Environmental, social and governance (ESG) concerns are fundamental to the resilience of our business and integral to our long-term planning and day-to-day activities, and we continue to invest in the North West to drive improvements for customers, the environment, and all our stakeholders.

Download PDF

Innovative solutions to modern challenges

Jo Harrison, our environmental planning and innovation director, introduces a series of examples demonstrating how we are using innovative solutions to help tackle some of the sustainability challenges we face.

Watch the full series

Corporate citizenship assured logo