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Customers immersed into water research

A group of consumers in Manchester have been dipping their toe into an innovative new kind of market research. United Utilities has been giving a selection of its customers an “immersive” experience in a bid to understand the issues that are most important to them.

Edge Lane, Liverpool update 24/7/17

Work on Edge Lane in Liverpool is well underway, following a road collapse at the end of June.

Burst sewer affects Whitehaven harbour

Visitors to Whitehaven harbour are being warned to expect some disruption after a sewer burst on West Strand yesterday evening.
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United Utilities immersive customer research

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A group of consumers in Manchester have been dipping their toe into an innovative new kind of market research. United Utilities has been giving a selection of its customers an “immersive” experience in a bid to understand the issues that are most important to them. It's all part of the company's stakeholder engagement process for PR19.

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Edge Lane update 24.07.17

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Mike Wood from United Utilities explains how work is progressing to repair 15 metres of damaged sewer deep under Edge Lane. The plan is to have Edge Lane back open during week commencing Monday, August 7.

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People warned to be on the alert for giant toxic plant

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United Utilities Head of Grounds Maintenance, Mark Booth, explained: “Giant Hogweed is a really nasty plant. It looks beautiful, but looks can be deceiving because it can give you very bad burn if your skin comes into contact with it."

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RHS Tatton Slow the flow garden

Garden designer John Everiss explains how his sustainable drainage garden, which goes on display at the RHS Tatton Flower Show this week, can help homeowners slow the flow of rainwater into the public sewer and help prevent flooding in our communities.

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Edge Lane outbound carriageway to remain closed until early August

The section of Edge Lane in Liverpool closed after a hole opened up last week will remain shut until early August. United Utilities which is repairing a collapsed sewer 8 metres underground, confirmed the timescales after uncovering the scale of the damage.

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