United Utilities All Partner Event 2026

On the 5^th April, United Utilities hosted their Partner Event in the seaside town of Blackpool, bringing together many of the organisations who help  deliver for the eight million customers they serve. Over 650 people attended the day, here’s a quick run-through of the key messages and updates shared on the day from UU’s perspective;

Growing and strengthening our partner network

From a handful of capital delivery suppliers to over 100. This gives us access to a huge range of skills, talent and innovation, while keeping a strong focus on efficiency, value and quality. Our partners aren’t just delivery support; they’re ambassadors for the essential services we provide.

Being a great client

We’re operating in a competitive environment. A key theme of the event was our commitment to being a good client: sharing plans early, paying on time, collaborating well and continuing to build strong, productive relationships.

Delivering at pace for AMP8 and beyond

Partners spoke about the scale of change needed to meet AMP8 ambitions and how our Enterprise approach is helping us deliver large, complex “mega” projects more effectively and efficiently. There was also acknowledgement for all sizes of project and partner and that this truly is a team effort.

Regulation, security and safety

The wider context was also front and centre: changing regulation, the need for strong cybersecurity across systems and sites, and our unwavering commitment to health and safety.

Progress on the BIG North West Upgrade

Our upgrade programme continues to build momentum. We have 1,416 projects to deliver this AMP period - with 214 already complete and another 214 in construction thanks to strong collaboration. We’ll be doing more to highlight progress locally and show customers the value of their investment.

Collaboration and supplier relationships

Lou Beardmore, CEO hosted a Q&A with Steve Slessor, CEO of Ross-Shire Engineering and Chair of British Water. He emphasised how clarity, predictability and pace are essential to true collaboration and how encouraging it is to see how we have “moved from words to action”.  We also heard from John Welch, Commercial Director and Helen Kowe, Head of Commercial Strategy on supplier relationship management, which remains a top priority.

A final thank you

The message throughout the day was clear: none of this progress is possible without the work of our colleagues and partners. A joint contribution is critical to delivering our ambitious programme and supporting the region to thrive.