Submitting my application
Q. I completed the online application but when I pressed submit I didn’t receive confirmation. How can I check?
A. When you submit your application, a confirmation message should appear. You’ll also receive an email confirmation. If you’re not sure that we’ve received your application, you can check in the application status section. If you do not find any information relating to your application here, it means your application has not been successfully submitted and you will need to resubmit.
Q. I can’t submit my application, who can I contact for help?
A. In order for us to assist you we need as much information as possible regarding your technical problem. Please describe at what point the problem occurs and if possible include a screen shot of the problem. Please email the message to email@example.com or alternatively call us on 01925 237001. Please note, before 9am and after 5pm, this number will go to voicemail. (Lines are open 0830 – 5pm)
Q. What do I do if I can’t find a suitable job?
A. Once you have created a user profile, simply set up an email alert for the roles you are interested in. You will then receive notifications when suitable opportunities are released.
Q. I need assistance with applying online. Who can I contact to help?
A. Should you consider yourself to have a disability and therefore require any assistance in completing your application, please contact us either by email at firstname.lastname@example.org or call us on 01925 237001 and we will be able to assist you. (Please note that between 5pm and 9am this number will go to voicemail.) (Lines are open 08:30am – 05:00pm)