We’re happy to confirm that repairs bursts on King Edward Avenue and High Street East are underway. Our team still have some work to do to get things back to normal, and are working as quickly as possible to restore supplies.
Thanks for your patience and sorry for any inconvenience this may be causing.
Once we have an update on the repairs we’ll update the page with the information.
If your tap water seems discoloured, don’t worry—click the link for helpful advice. Please take a look at our discoloured water page
Good news, our team are on the way to repair the bursts on King Edward Avenue and High Street East. Our tankers are still on route to the area to pump additional water into the network while we begin repairs, helping us restore supply to as many customers as possible. We’re sorry for any disruption this may cause, and please be assured that we are working as quickly as we can to resolve the issue.
If your tap water seems discoloured, don’t worry—click the link for helpful advice. Please take a look at our discoloured water page
We’re sorry we haven’t got your taps flowing just yet, please be assured it is our highest priority to get things back to normal. We wanted to make you aware that we’re now tackling a number of bursts in your area. Our teams are on their way to begin repairs. In the mean time our fleet of water tankers have been dispatched to assist and pump some extra water into the network to try to get as many customers as possible back on supply.
If your tap water seems discoloured, don’t worry—click the link for helpful advice. Please take a look at our discoloured water page
We’re sorry if you’re experiencing no water or low water pressure right now. A burst has been reported to us on King Edward Avenue and our team are now onsite investigating this.
You may also experience some discolouration to your water, this happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime, we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible. Please take a look at our discoloured water page for more information.
Head back here where we’ll provide you with updates as we get them.