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Protect your home this winter

Be prepared for winter weather this year.

View our guides on insulating your pipes ready for the cold and advice on what to do in the case of a frozen or burst pipe:

Prepare, Insulate, Protect

See our advice for how to protect your property for the cold weather

Frozen pipe?

If you have no water or your water pressure has dropped so there's only a trickle coming out of the tap, don’t panic, you could have frozen pipes.

Burst pipe?

Follow our tips to help you get back up and running

Call a plumber

Click the link to find more information on you local tradesmen

Get Water Fit!

Try our new water personalised water usage platform and save water, save money, save nature!

Advice for Businesses

See our advice to protect your business over the cold winter months

How to find your stop tap

If you have a burst pipe, it's important to find your stop tap, which is usually under the kitchen sink and turn it clockwise to turn off the water.

How to use your stop tap

If you have a burst pipe, you'll need to find your stop tap, which is usually under the kitchen sink. Turn it clockwise to turn off the water.

How to lag your pipes this winter

Pipes inside and outside your home can get very cold too and even freeze causing the pipe to burst and leak. To help you enjoy a carefree winter, follow our advice to lag your pipes.

Prepare for winter!

How to add an outdoor tap cover

Have you checked and lagged your water pipes to prevent them from freezing over? Your outdoor tap will need some added insulation too.

Keep your heating on low while away

If you're away from your home for long periods of time it is advised to keep your heating on low to avoid pipes in your house from freezing or bursting.

What to do if you have a burst pipe

When the weather warms up after a couple of freezing cold days, any frozen pipes in your home will begin to thaw. When this happens, some of these pipes may leak or burst as a result of being frozen. Here's what to do in an emergency.

Need a plumber?