We’re happy to confirm that repairs to the burst located in the area of Toft Green are underway. Our team still have some work to do to get things back to normal. Our tankers are in your area pumping water into the pipework whilst we complete the repairs. All customers should have supply however may notice some fluctuation in pressure especially during peak times of the day.
We’re sorry for any disruption this may be causing, please be assured we’re doing all we can to keep this to a minimum. Find out more about our water tankers here.
Thanks for your patience and sorry for any inconvenience this may be causing.
Once we have an update on the repairs we’ll update the page with the information.
Just to let you know, we’ve found the cause of no water or low pressure to be a burst in your area. Now that we’ve identified the cause of the problem, our team will assess the issue and start the repair work shortly. Thank you for your patience.
We’ll make sure to keep you fully updated on this page with any further information.
In case you experience discoloured water, please click the link and follow the advice provided. Please take a look at our discoloured water page
We're investigating a problem in your area, which may mean you have no water, or low water pressure. We're sorry for the inconvenience, we’re working as quickly as we can to get your taps flowing again.
Head back here where we’ll provide you with updates as we get them.
You may also be experiencing discoloured water. This happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible. Please take a look at our discoloured water page