Due to the location of the burst on Rubby Banks, our team need to return tomorrow to carry out the repair.
In the meantime, customers should continue to have water as we are re-routing supply through our network of pipes. Please be assured, you’ll still receive the same high standard quality of water.
Until the repair is complete, you may notice your water pressure is lower than normal or there may be fluctuations during peak times.
We’ll provide you with an update once the team are onsite tomorrow.
Please take a look at our discoloured water page for more information.
Due to the location of the burst on Rubby Banks, our team may have to return tomorrow to carry out the repair. In the meantime, customers should continue to have water as we are re-routing supply through our network.
Please be aware that until the repair is complete, you may still notice fluctuations in water pressure.
You may notice your water is discoloured, if you do, please click the link and follow the advice provided. Please take a look at our discoloured water page
For us to keep your supply on whilst we complete the repair, we’ll be re-routing water around our network of pipes. Please be assured, we’ll still be providing you with the same high standard quality of water.
You may notice your water pressure is lower than normal or there may be fluctuations during peak times.
We’re sorry for any inconvenience caused, and thanks again for your patience.
You may notice your water is discoloured, if you do, please click the link and follow the advice provided. Please take a look at our discoloured water page
We’ve found the cause of no water or low pressure to be a burst on Rubby Banks Road.
Now that we’ve identified the cause of the problem, our team will start the repair as soon as possible.
If your tap water seems discoloured, don’t worry—click the link for helpful advice. Please take a look at our discoloured water page
We’ll make sure to keep you fully updated on this page with any further information.
We're investigating a problem in your area, which may mean you have no water or low water pressure. We're sorry for the inconvenience, we’re working as quickly as we can to get your taps flowing again.
You may also experience some discolouration to your water, this happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime, we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible. Please take a look at our discoloured water page for more information.
Head back here where we’ll provide you with updates as we get them.