Our team has investigated the issue on Brunswick Street. Unfortunately, due to complications involving third parties, repair work has been delayed until tomorrow morning.
All customers should currently have water supply, although pressure may fluctuate during peak times. Please be assured that our team is working hard to resolve the issue and restore full service as soon as possible.
We’re sorry for any inconvenience this may cause and appreciate your patience.
If you notice your water is discoloured, please click the link and follow the advice provided. Please take a look at our discoloured water page
We want to assure you, it’s our top priority to get things back to normal in your area and we’re doing all we can to get started with the work.
Please bear with us, we’ll let you know when we’re on site and have started the repair.
In the meantime, all customer's should have supply however may notice fluctuations during peak times.
We’re really sorry we haven’t got your water flowing just yet. Thank you for your patience.
We’re sorry we haven’t got your water flowing just yet, it’s really important to us to get things back to normal and we’re working as quickly as we can to make this happen.
Our team is on their way to the burst and will be starting the repair as soon as possible.
Please bear with us whilst we get this sorted. You may notice your water is discoloured, if you do, please click the link and follow the advice provided. Please take a look at our discoloured water page
Thanks for your patience.
We’re sorry if you’re experiencing no water or low water pressure right now. A burst has been reported to us on Brunswick Street and we can confirm this is the cause of the problem.
Our team will be in the area as soon as possible to get this fixed.
You may also experience some discolouration to your water, this happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime, we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible. Please take a look at our discoloured water page for more information.
Head back here where we’ll provide you with updates as we get them.