Does your tap water look different?

The quality of drinking water in the North West is excellent, but on rare occasions tap water may become discoloured, appear cloudy, or seem to have very small particles in it. 

This can be due to a range of reasons, including metals such as iron, copper or lead which can come from the pipes the water travels through, or simply from trapped air. 

We have provided information below to help you identify what could be causing this problem, reasons why it is happening and what you can do to help resolve it. 

High Demand

Help to save water where you can

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference. 

You can help by saving water where you can, on average each person uses 142 litres per day and there are some really easy ways to save. 

For water saving tips and more click here

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference.

Help save water

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