Good news, we’ve now repaired the fault on our network in your area and your taps should be flowing again. However, it may take up to two hours for your water pressure to return to normal.
You may also experience some discolouration to your water, this happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime, we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible.
Please take a look at our discoloured water page for more information.
Sorry for the disruption, thanks again for your patience.
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Some customers have no water, or low pressure in your area, we're sorry if you’re affected. We’re on the way to investigate, and will have your taps flowing again soon. In the meantime If you spot any water leaks in your road or street, please let us know by visiting our online tool or calling 0800 330 033. Thanks for your patience whilst we get this sorted.
We’ll provide updates as we get them here.
You may also experience some discolouration to your water, this happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime, we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible. Please take a look at our discoloured water page for more information.
Head back here where we’ll provide you with updates as we get them.