The repair is more complex than we first thought, and we’ll need to work closely with other utilities to safely fix the burst on New Road.
Our team will continue to work throughout the night to get this resolved and will be doing all they can to complete the work.
In the meantime, our fleet of water tankers will remain in the area, supporting supplies whilst we complete the repair. Find out more about our water tankers here.
In case you experience discoloured water, please click the link and follow the advice provided. Please take a look at our discoloured water page
Thanks for your understanding and patience.
We are continuing repair works to the burst on New Road and our team are working as quickly as possible to get everything back to normal.
In the meantime our tankers are in your area pumping water into the pipework to help support supplies whilst we complete the repairs. Find out more about our water tankers here.
You may notice your water is discoloured, if you do, please click the link and follow the advice provided. Please take a look at our discoloured water page
Thanks for your patience and sorry for any inconvenience this may be causing.
Good news, our team have now arrived on site to carry our repairs to the burst on New Road and they’ll be doing all they can to get your water supply back to normal as quickly as possible.
Our fleet of water tankers remain on route to help support your supplies whilst we complete the repairs. Find out more about our water tankers here
In case you experience discoloured water, please click the link and follow the advice provided. Please take a look at our discoloured water page
We’re sorry for any inconvenience this is causing, and thank you for your patience.
Just to let you know, most customers should now have supply. We also have our fleet of water tankers on route to the area to support the network until the repair is complete on New Road. Find out more about our water tankers here.
You may notice your water is discoloured, if you do, please click the link and follow the advice provided. Please take a look at our discoloured water page.
Please be assured, we’re doing all we can to get your taps flowing again. Thanks for your patience whilst we get to the bottom of this.
We’ve found the cause of no water or low pressure to be a burst on New Road.
Now that we’ve identified the cause of the problem, our team will be back on site as soon as possible to carry out the repair.
If your tap water seems discoloured, don’t worry—click the link for helpful advice. Please take a look at our discoloured water page
We’ll make sure to keep you fully updated on this page with any further information.
We’re sorry if you are experiencing no water or low pressure today. Our team have been in your area overnight to identify the cause however we will need to return today to carry out further investigations.
If you notice your water is discoloured, please click the link and follow the advice provided. Please take a look at our discoloured water page
We’ll update this page once we’re back onsite.