We’re sorry if you are still experiencing issues with your water supply. We have located a burst in the area and can confirm this is the cause of the problem. We have now re-routed water through other parts of our network, and our water-on-wheels tankers are pumping directly into the system to help restore supplies as quickly as possible.
You should begin to see your water return throughout the day. We apologise for the inconvenience this has caused and appreciate your patience while we work to get everything back to normal.
You may notice your water is discoloured, if you do, please click the link and follow the advice provided. Please take a look at our discoloured water page
Thanks for your continued understanding.
We’re sorry your water supply hasn’t been restored yet. We have been notified of a burst in the area and we will be attending the location as soon as possible. We’re also working to re-route water through our network so we can get your supply back on as quickly as we can.
In the meantime, our fleet of water tankers is on the way to pump additional water into the system and help stabilise supplies.
If you notice your water is discoloured, please click the link and follow the advice provided. Please take a look at our discoloured water page
Thank you for your patience while we work to resolve this.
Some customers have no water, or low pressure in your area, we're sorry if you’re affected. We are carrying out investigations in your area and will have your taps flowing again soon.
In the meantime If you spot any water leaks in your road or street, please let us know by visiting our online tool or calling 0800 330 033. Thanks for your patience whilst we get this sorted.
If you notice your water is discoloured, please click the link and follow the advice provided. Please take a look at our discoloured water page
We’ll provide updates as we get them here.
We're investigating a problem in your area, which may mean you have no water, or low water pressure. We're sorry for the inconvenience, we’re working as quickly as we can to get your taps flowing again.
You may also be experiencing discoloured water. This happens when historical sediments that have built up over time in the water pipe have been disturbed causing discolouration to your water.
We know it doesn’t look nice but don’t worry, it’s unlikely to be harmful and will settle down again with time. You can help by letting your cold water tap run at a slight trickle until your water runs clear again.
In the meantime we’ll be keeping an eye on this to make sure your tap water returns to normal again as quickly as possible.
Please take a look at our discoloured water page for more information.
We're sorry for any inconvenience this may be causing.
Thank you for your patience.