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Report a leak form

Spotted a leak? Tell us where it is and we'll get it sorted 

If you’ve noticed a leak (in the North West of England) coming from the road or footpath, you've come to the right place. Please fill in the quick form below. If the leak isn't in the North West of England you can check where to report it here!

We'll fix the leak and you can give yourself a big pat on the back. Thank you, leak spotter!

If you've got a leak in your home, you can call our team for advice on 0800 330 033 or we can help you find a plumber.

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How long has it been leaking for?*
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Is the leak causing a hazard or damage?*
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Have you got a photo? This will help us find the leak quickly

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Important Notice

Waste Water Flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region.

Our teams are out across the North West helping customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. We are out helping customers who have experienced sewer flooding. If you’re experiencing flooding from a road or footpath with no evidence of sewage please report this to your local council. Please be aware that our phone lines are much busier than usual

Waste Water Flooding

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