I've had low pressure for a few weeks or even longer

If you have no water or your water pressure has dropped so there's only a trickle coming out of the tap, don’t panic:
  • Check your post to see if we've sent you a card to let you know that we'll be turning the water off to carry out work in your area.
  • Check to see if there’s an emergency in your area here
  • Ask your neighbours if they have water.
  • If you're the only one without water, you may have frozen pipes. If you think you may have frozen pipes, you can watch the video below.

Airlock in your pipes

Watch our short video 'what to do if you have low or no water pressure' for help on how to clear an airlock

Check for frozen pipes

Cold weather can freeze your pipes, making them more likely to expand and burst. If you think you have a frozen pipe, watch our video on how to deal with them