I've had low pressure for a few weeks or even longer

See if there's a problem in your area

There may be a burst pipe or emergency repairs going on in your area that may be affecting your water supply. Regular updates are posted in our current incidents section.

If there are no issues in your area, please call us on 0345 672 3723.

Airlock in your pipes

Watch our short video 'what to do if you have low or no water pressure' for help on how to clear an airlock

Check for frozen pipes

Cold weather can freeze your pipes, making them more likely to expand and burst. If you think you have a frozen pipe, watch our video on how to deal with them

Important Notice

Impact of Heavy Rainfall

Heavy rainfall across the North West may be causing flooding in some parts of the region.

Our teams are out across the North West helping customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please take a look at our flooding page for further advice on what to do if you’re affected by flooding.

We’re seeing heavy rainfall across the North West again which is causing flooding, our teams are out across the region helping customers who are experiencing sewer flooding. Flooding in the road or footpath should be reported to your local council, who are responsible for highways drainage flooding.

Flooding Advice

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